• Where do you ship from?

We ship from Italy with express, tracked couriers.

Please note, we are not responsible for custom duties and taxes that your country may charge.

• Are these controllers hot-swappable?

Yes, all models are hot-swappable.

• Are they tournament legal?

Yes, all console versions are tournament legal.

• Is the Keybox compliant with the recent Capcom rule changes for all button controllers?

Yes, a new firmware was released by Brook, we always ship with the newest firmware already installed.

If you purchased one prior to this update, you can download the new firmware here: